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OUR MISSION

At Nelux, where refined beauty meets modern sophistication. Each product is a tribute to elegance, designed to enhance your natural allure with effortless grace.

The Nelux Lip Plumper

Do you want fuller lips, but don't like the risks of fillers? How about a natural and affordable alternative? Something that is 100% natural and works instantly?

LEARN MORE

Cosmetics that Inspire CONFIDENCE

Designed for women who balance ambition and authenticity, our products empower you to embrace your individuality while looking your best, whether you’re conquering the boardroom or dancing the night away.

The best eyelash serum for a reason

The Nelux Eyelash Serum is going viral because of the insane before and after videos all over social media. After many tests and a long period of research, we are proud to say we have found the perfect formula for our serum. 

Made with 100% natural ingredients, our eyelash serum is the only natural and effective way to grow and volumize your lashes.

Try it today!

SEE OUR PRODUCTS IN ACTION

Frequently Asked Questions

If you need help with your order or have a question about one of our products, please read the frequently asked questions below. If you can't find your answer there, please get in touch with our support team via info@neluxcosmetics.com

Our customer support is available everyday. Average answer time: 1-2 business days.

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Are your products safe to use?

Yes, our products are safe for use. They have been rigorously tested for safety and efficacy, ensuring they meet high-quality standards. Our products are formulated with ingredients known for their beneficial properties, designed to enhance your natural beauty without causing harm.

Are your products cruelty-free?

Yes! We are proud to be 100% cruelty-free and do not test our products on animals.

What payment methods do you accept?

We make paying easy with multiple options to choose from. Pay with your favorite credit card (Visa, MasterCard, or American Express), or use digital services like PayPal, Apple Pay, and Google Pay. Shopping from certain regions? You might see extra local payment choices during checkout to better serve you.

How can I contact customer support?

You can reach our customer support team by emailing info@neluxcosmetics.com or through our website’s contact form.

Where do you ship?

We offer free worldwide shipping!

How long does shipping take?

Standard/International Shipping:

Europe: 5-9 business days

Middle-East: 6-9 business days

North America: 6-10 business days

• México: 7-15 business days

South America: 7-15 business days

• Colombia: 20-28 business days

Asia: 5-9 business days

Oceania: 6-10 business days

Please note that delivery times may vary due to customs processing and unforeseen delays.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can track your order through our website or the carrier’s website.

Can I return my order?

We accept returns within 14 days of delivery if the product is unused, unopened, and in its original packaging. Please check our Return & Refund Policy for more details.

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